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مركز خدمة العملاء

 

استطلاع آراء العملاء

 

أطلقت علاونة للصرافة مبادرة هي الأولى من نوعها في الأردن وهي تأسيس أول مركز هاتفي لخدمة العملاء في صناعة صرف العملات والتحويلات المالية في المملكة. وقد تأسست هذه الوحدة بهدف تطوير طرق جديدة وفعالة للتواصل مع العملاء لتعزيز أداء خدماتنا في السوق المحلي والإقليمي.

 

تم تجهيز مركز خدمة العملاء لدينا بشكل متكامل بأحدث تكنولوجيا الاتصالات وبوجود 20 من الوكلاء المتخصصين ممن هم على استعداد لخدمتك بدءاً من الساعة الثامنة صباحاً وحتى الحادية عشر مساءً طوال أيام الأسبوع.

 

يمكنكم الاتصال بمركز خدمة العملاء للحصول على:

  • أسعار الصرف اليومية
  • معلومات عن منتجاتنا وخدماتنا
  • معلومات عن مواقع فروعنا
  • تساؤلات عامة
  • ردود الفعل والمسائل التي تقلقكم.
مركز خدمة العملاء
96265003030+
أو
962798202020+
English
Amman Branches

Shmeisani Branch

 

  • Location Culture Street - Opposite to Zain Showroom
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday: 1:30 PM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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City Mall Branch

 

  • Location Khalda - City Mall - opposite Carrefour, Department of Apparel and Household Appliances - Second Floor
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday: 12:00 pm - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com

Dahiet Al-Yasmeen branch

 

  • Location After the map Circle in front of Arafat sweets
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday: 1:30 PM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com

Down Town Branch

 

  • Location Next to Al-Husseini Mosque
  • Work Hours Saturday to Thursday 8:00 AM - 10:00 PM
    Friday 8:00 am - 10:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Marj Al Hamam Branch

 

  • Location Between Al-Dallah Circle and Communication Circle
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com

Sweifieh Branch

 

  • Location Abdul Rahim Al Haj Muhammad Street - Al Quds Complex - next to McDonald's
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 09:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al-Bayader Wadi Al-Seer Branch

 

  • Location In front of Jordan Post - near industry signals
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 1:30 PM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Sweileh Branch

 

  • Location Queen Rania Street - next to Cairo Amman Bank - near Sameh Mall
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Jabal Al-Hussain Branch

 

  • Location Al-Hussein Tower Complex - next to Jabri Restaurant, opposite Alia Restaurants
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday: 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Gardenz Branch

 

  • Location Wasfi Al-Tal Street - opposite Al-Tazaj Restaurant, building behind Center
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 09:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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North Hashmi Branch

 

  • Location Opposite Al Hanini Restaurant, Prince Rashid Street
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al-Wehdat Branch

 

  • Location Al-Muthanna Bin Khareth Street_between Arab Bank and Zain Company
  • Work Hours Saturday to Thursday 8:00 am - 10:00 pm
    Friday 8:00 am - 10:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Marka Branch

 

  • Location After the star sweets sign in front of the housing bank
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Abu Nseir Branch

 

  • Location Abu Nsair Signs - opposite Al-Isra Sweets and Dana Jewelry
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Second Circle Branch

 

  • Location Second Circle - next to Taylouni Furniture - before Shawarma Al Reem Building No. (50)
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Jasmine suburb Branch

 

  • Location Amman - asmine suburb
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday: after Aljumah prayers – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Nadi Alsebaq Branch

 

  • Location Amman - Fida St., Next to nab alsiran, opposite of Habiba Sweets and Islamic Bank
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday: after Aljumah prayers – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Abu Alanda Branch

 

  • Location Amman - Ibrahim Alhunaiti Street,Mohareb alma'ata St., Hesham Ben Abdul Rahman Complex next to Medlabs
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday: after Aljumah prayers – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Jubaiha Branch

 

  • Location Amman - Yajouz Street - Al Manhal Signal - Opposite Al Mosly Restaurant
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday: after Aljumah prayers – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Nuzha Branch

 

  • Location Amman - Sultan Qaloon Street, Opposite of Kilani Mills
  • Work Hours Not Available
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Khalda Branch

 

  • Location Amman - Khalda - Wasfi Al Tall Street, Before UN opposite of Baradais
  • Work Hours Saturday to Thursday 8:00 AM – 12:00 PM
    Friday: 09:00 AM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Hay Nazzal Branch

 

  • Location Amman - Hay Nazzal Branch - Al dostor St. opposite of Jopetrol Gaz Station
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday: 09:00 AM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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City Mall branch

 

  • Location Khalda - City Mall - opposite Carrefour, clothing and household appliances department - second floor
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday: 09:00 AM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Airport Road Branch

 

  • Location Jamoos Plaza Complex - before Manasir - after the Ministry of Foreign Affairs
  • Work Hours Saturday to Thursday 8:00 AM – 12:00 PM
    Friday: 09:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Radio and Television Branch

 

  • Location Next to Al Muheet Restaurants and Total Gas Station, opposite the Bank of Jordan
  • Work Hours Saturday to Thursday 8:00 AM – 12:00 PM
    Friday: 09:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Marj Al-Hamam branch

 

  • Location Between Dallah Roundabout and Etisalat Roundabout
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday: 08:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Zarqa Branches

Zarqa Branch

 

  • Location King Faisal Street, in front of Al-Hajjawi market, in front of Bousha for clothes
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 8:00 am - 10:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Free Zone - Zarqa Branch

 

  • Location The free zone
  • Work Hours Saturday to Thursday 8:00 am - 4:00 pm
    Friday -------
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Rsayfeh Branch

 

  • Location King Abdullah Street
  • Work Hours Saturday to Thursday 7:45 AM – 10:00 PM
    Friday 9:00 AM – 10:00 AM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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New Zarqa Branch

 

  • Location 36th Street, next to Nafisa Sweets, opposite Abu Wajih Restaurant
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday: after Aljumah prayers – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Bab Al Madinah branch

 

  • LocationBab Al Madina Mall - Banks Floor
  • Work Hours Saturday to Thursday 10:00 AM – 10:00 PM
    Friday: after Aljumah prayers – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Irbid Branches

Irbid Branch

 

  • Location Opposite Royal Jordanian
  • Work Hours Saturday to Thursday 8:00 AM - 11:00 PM
    Friday 8:00 AM - 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Irbid - 30th Street Branch

 

  • Location Irbid - 30th St,Next to Housing Bank
  • Work Hours Saturday to Thursday 7:45 AM – 11:00 PM
    Friday: 11:00 AM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Irbid Branch - City Center

 

  • Location After Sports City Circle - City Center - next to Carrefour - P1
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday: 12:00 pm - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com

Irbid - Al Saah Square Branch

 

  • Location Irbid - Al Hashemi Street - Al Saah Square
  • Work Hours Saturday to Thursday 7:45 AM – 10:00 PM
    Friday: after Aljumah prayers – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Irbid - Amman complex Branch

 

  • Location Irbid - Prince Hassan Street - west of Culture Circle - next to the Amman complex
  • Work Hours Saturday to Thursday 7:45AM – 11:00 AM
    Friday 09:00 ِAM – 10:00 AM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Yarmouk University Branch

 

  • Location Abdul Qader Al Tal Street - opposite the North Gate and Yarmouk Mall, next to the University Circle
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 1:30 PM – 11:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al husoon Branch

 

  • Location Amman Street - text sign - after Saddam Mosque - next to Jordan Kuwait Bank
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Irbid- North Complex branch

 

  • Location St. Hakami - next to the Jordan Islamic Bank, opposite Al-Qaddoumi Building Materials
  • Work Hours Saturday to Thursday 8:00 AM - 10:00 PM
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com

     
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Aqaba Branches

Aqaba Branch

 

  • Location Yarmouk Street, opposite the Post office, next to the Tunisian baths, opposite the Cairo Bank
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Aqaba Down town

 

  • Location To the right of the Great Mosque - opposite the police hut
  • Work Hours Saturday to Thursday 8:00 am - 12:00 pm
    Friday 8:00 am - 11:00 pm
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Almabar Branch

 

  • LocationInside the border area between Aqaba and Eilat
  • Work Hours Saturday to Thursday 06:30 AM - 08:00 PM
    Friday 08:00 AM - 08:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Other Branches

Ramtha Branch

 

  • Location Municipal complex next to the Omari Mosque
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday 1:30 PM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Jerash Branch

 

  • Location Opposite to Dandan Commercial Complex
  • Work Hours Saturday to Thursday 8:00 AM - 11:00 PM
    Friday 09:00 AM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com  
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Al Karak Branch

 

  • Location Al Thanya Triangle - Traffic Light - Next to Post Office - Sharia Court Building
  • Work Hours Saturday to Thursday 8:00 am - 10:00 pm
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Ein Albasha Branch

 

  • Location Ein Albasha Branch - Yarmouk St. Building 101
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday 1:30 PM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Ma'an Branch

 

  • LocationDown Town, Next to Affouri Sweets
  • Work Hours Saturday to Thursday 8:00 AM – 10:00 PM
    Friday 1:30 PM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Tafilah Branch

 

  • LocationDowntown, Greater Tafila Municipality, next to the Islamic Arab Bank
  • Work Hours Saturday to Thursday 8:00 AM – 09:00 PM
    Friday 2:00 PM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Ajloun Branch

 

  • Location Amman Street - next to the Arab Bank near the metonymy
  • Work Hours Saturday to Thursday 7:45 AM – 10:00 PM
    Friday 09:00 AM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Deir Alla Branch

 

  • Location Al Balqa' - Sawalha Faisal Building
  • Work Hours Saturday to Thursday 7:45 AM – 09:00 PM
    Friday: after Aljumah prayers – 07:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Mafraq Branch

 

  • Location Al Hashimi Street - next to Cairo Amman Bank
  • Work Hours Saturday to Thursday 08:00 AM – 10:00 PM
    Friday 10:00 AM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Madaba Branch

 

  • Location Downtown - Municipal Circle, next to Al Ahlia
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 10:00 AM – 09:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Fuhais Branch

 

  • Location Shaker Circle - next to Hamada Restaurant
  • Work Hours Saturday to Thursday 8:00 am - 11:00 pm
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Salt Branch (Salt Gate)

 

  • Location Dababneh complex - next to the National Bank
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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Al Salt Branch (Downtown)

 

  • Location Downtown - opposite the Islamic Bank
  • Work Hours Saturday to Thursday 8:00 AM – 11:00 PM
    Friday 1:30 PM – 10:00 PM
  • Phone Number +962 6 500 3030
  • Email info@alawnehex.com
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